Police Forces today are facing targets of significantly increased availability, efficiency and effectiveness.
Our Public Sector Mobility solutions for the Police are innovative, easy to implement and use for converging fixed and mobile enterprise communications. This converged solution transparently extends business communications networks and functionality to police officers, allowing them to be more accessible and productive while on the beat, and enabling the headquarters to retain intelligence and maintain control over its communications costs.
The solution enables officers to have a number and one voice mail box regardless of device. This makes it easier for the officer to manage their communications accessibility. This can result in significant enhancement in personal productivity as a result of reduced time checking multiple mailboxes, redialing calls and connecting with colleagues.
In addition, the solution enables officers to access the full suite of telephony features inherent in the fixed-mobile enterprise network that are not available on cellular services including: call-coverage for vacation and non-working hours, call transfer, abbreviated dialling, voice-mail forwarding, multiple party conference calling, call mute and call hold.
Officers can access calls from either their PBX phone or mobile device, and switch between them as appropriate. They only need to have one device, with separate business and personal phone management profiles. The business profile can be turned on and off by users as appropriate.
The solution also provides many valuable benefits for the IT department in managing the communications infrastructure. It enables the integration of the mobile device into the enterprise's business operations through a single server solution that has been built and tested for full interoperability.
In addition, all calls made from the mobile device through the corporate network can be audited, recorded and tracked just like a call from a wired desktop device.
The converged fixed-mobile solution with a single phone number allows those calls to be to be completed using a wired desk phone, thus saving mobile charges. This can result in an important cost reduction in mobile markets where the called party pays for the call.
