HOMEWORKER SOLUTION OVERVIEW
As the heart of our solution for homeworkers is the ability to provide access to the organisations network, irrespective of location, and extend the organisations telephony solution to the home.
Access to work network
CT Networks install a router in the home that is pre-configured to securely connect to the organisation infrastructure (Virtual Private Network). The security setting can be set up to suite the organisations security policy.
Benefits: - easy to use, flexible security features, easy to use as does not need to actively set up a VPN connection and put in a VPN username and password.
Access to the public network for home use
Most people only want or have one Broadband connection at home. As each broadband connection requires an analogue line having more than one connection means paying for additional analogue lines and broadband connections. The CT Networks router allows home PCs to connect straight to the public internet at the same time as the work PC connection. With CT Networks all that is needed is on router and one broadband connection for home and work use.
Benefits: - easy to install, saves money, simplified ease of use
Call delivered over Broadband
With the establishment of VoIP CT Networks' solutions allow calls to be delivered and made over the Broadband connection. At the simplest level this saves, money, expense and time. Workers no longer need to make calls via their mobiles from home or utilise the company's expense system to claim calls made on their domestic lines. CT Networks ensures that the user can make and receive calls using VoIP over Broadband for free.
CT Networks ensure Quality of Service by optimising the quality, bandwidth and contention to give the best quality of service available in the environment. The CT Networks router ensure voice is prioritised over data both down and upstream to avoid any data traffic effecting the progress of a call.
Benefits: - less admin, saves money, control call costs, good control of Quality of Service on calls.
Work Phone Extension at Home
CT Networks solution gives the home user options to have a Work Phone Extension in the home. This can be a softphone or a physical device that is integrated with the work phone system so that the homeworker both appears as part of the work phone group (as if they were in the office) and has the usual office phone features including transfer, hold, forward, conference etc.
Benefits: - home worker integrated as part of business, valuable phone features at home
Provision of Network Connection
CT Networks can provide the Broadband network connection (or other if required) to the home. This will be a Broadband service that has the required capability to support the needs of the homeworker, in terms of bandwidth, speed and contention. The provision of the right network connection is key when looking to deliver voice over IP.
Benefits: - connection fit for purpose, one provider for all services beneficial for support
Managed Service Wrap
The routers provides by CT Networks provide on-line statistics and management information on the performance of the network, ensuring the quality of the solution is maintained and any issues proactively monitored and dealt with.
Benefits: - the first home worker solution that includes a management portal
